Field service technicians based in Dothan, Alabama.
Computer's Hero handles networking, phone systems, point of sale, camera, signage, and low-voltage work on site for technology, telecom, and security integrators.
What we install and repair
Six categories of on-site work, each handled by a technician experienced in it.
Networking Installs & Repairs
Structured cabling, switches, and access points, installed and troubleshot on site.
See what is includedPhone & VoIP Cutovers
System installs, cutovers, and line moves for locations changing phone service.
See what is includedPOS Installs & Repairs
Point of sale hardware setup, wiring, and break fix for retail and restaurant sites.
See what is includedSecurity Camera Installs
Camera systems mounted, wired, and configured for commercial locations.
See what is includedTV, Signage & Kiosk Installs
Digital signage, media players, and self-service kiosks mounted and connected.
See what is includedAlarm & Low-Voltage Work
Alarm systems and general low-voltage troubleshooting alongside any other ticket.
See what is includedHow a ticket is handled
Ticket received
We receive the scope of work, site address, and timeline from the integrator or platform.
Technician assigned
A technician is assigned based on location and the type of work involved.
Work completed
The technician completes the work and submits photos, notes, and any required closeout documentation.
What to expect
Experience
Our technicians have completed on-site work for integrators across the region for years.
Reliability
Confirmed appointment windows are kept, technicians arrive prepared, and pricing is agreed on before work starts.
Documentation
Photos, signatures, serial numbers, and closeout forms are returned in the format your platform requires.